Copan FM–Electric

Installing or Updating


Note that the first time you set up Copan on any computer, you are said to be Installing it, and any time you put a different version of Copan on the same machine, you are said to be Updating it (and you can skip steps 1 and 4 below).

How to Install Copan FM–Electric

Please follow these instructions carefully (steps 1 and 2 may done in reverse). If you're having trouble, contact with the exact details of what works and what doesn't.

1. Request a software key

Request a software key from An eight character password (e.g., "password") will be emailed to you. You should receive it within a few seconds. If you don't, maybe you didn't enter your correct email address or maybe automatic mail from our mail server to your mail server is blocked.

2. Download the installation software

Download the install package, Copan-FM.setup.exe, from to (anywhere on) your computer.

If your download tool happens to strip off the ".exe" extension from the Copan-FM.setup.exe filename, be sure to add it back before you run it. (You may need to change the show file extensions setting in your folder browser.)

3. Run the installation software

Open or run the Copan-FM.setup.exe file and follow the simple setup instructions. The installer will place various files in your program folder (usually C:\Program Files\Copan-FM [version]\), and will create some shortcuts. If you know what you're doing, during the installation process, you may choose to install Copan in an alternative location or to turn off certain installation options.

The resulting folder and file configuration should look something like this:

Folder Contents
C:\Program Files\Copan-FM\ User Manual file folder.
Samples file folder.
Copan-FM.exe application.
unins000.exe application.
dockwnd.dll application extensions.
CopanKey.bin file.
EULA.txt text document.
C:\Program Files\Copan-FM\
User Manual\
A file folder.
Copan-FM.htm web document.
Copan-FM.pdf adobe document.

4. Initialise Copan

The first time you run Copan, you'll be presented with Conditions of Use which you must accept.

After accepting the conditions of use, enter the eight character password that was included in the email.

Be careful to use it exactly as is, without the enclosing double-quotes. (Copy and paste works best.) If the password is not entered correctly you'll get an Invalid Password message.

If you get that message and you're sure that you're entering it correctly, you probably have an out-of-date version of Copan, or at least a mismatch between your Copan and your key. Try re-downloading it from us and re-installing it (steps 1 and 2 above).

How to Update Copan FM–Electric

The procedure for updating Copan is the same as for installing, except for the following:

updated: 22-Nov-2011